NicoleR29's profile

New Poster

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1 Message

Thu, Sep 10, 2020 6:00 PM

Can not access mobile account

I can not access my Xfinity mobile account anymore. When I try the link from the Xfinity website or log in directly on the Xfinity mobile website, the page keeps refreshing itself after I enter my login and pwd. I can not access any information.

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ComcastJonathan

Official Employee

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839 Messages

8 m ago

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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