1 Message
Can log into Xfinity ID
Hello, I picked up the modem yesterday and the app says it can’t find my ID login info. Phone and email don’t work.
1 Message
Hello, I picked up the modem yesterday and the app says it can’t find my ID login info. Phone and email don’t work.
XfinityThomasB
Official Employee
•
1.5K Messages
2 months ago
Howdy user_yxzkv5
Did you add a personal email to use for the login or was this setup using your Xfinity email address? Thank you so much for getting us in the loop. I was also hoping to confirm, you are already setup with service and are just swapping out the modem?
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