J

Visitor

 • 

2 Messages

Monday, June 6th, 2022 1:25 AM

Closed

Can' acces my account

I have tried to access my account for months. Talked to support team, they cannot locate my account can someone please help me thanks.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

3K Messages

3 years ago

Hello, @joeyota2003. I am sorry to hear that you haven't been able to access your account and am glad to help. I see your private chat message and will respond there shortly. Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so.

Visitor

 • 

2 Messages

3 years ago

Ok. thank you. I'll wait

forum icon

New to the Community?

Start Here