Visitor
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2 Messages
Can' acces my account
I have tried to access my account for months. Talked to support team, they cannot locate my account can someone please help me thanks.
Visitor
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2 Messages
I have tried to access my account for months. Talked to support team, they cannot locate my account can someone please help me thanks.
XfinityRay
Official Employee
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3K Messages
3 years ago
Hello, @joeyota2003. I am sorry to hear that you haven't been able to access your account and am glad to help. I see your private chat message and will respond there shortly. Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so.
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joeyota2003
Visitor
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2 Messages
3 years ago
Ok. thank you. I'll wait
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