Good afternoon user_fpykmv. Thank you for reaching out on our Xfinity Community Forum. You have reached the right team, and I will be happy to provide further assistance. I do have a couple questions to help me better understand the situation. Are your services currently impacted by the line, or is everything working currently? Is this an underground line that is buried, and damaged? Or a line above ground that has been impacted?
XfinityJon
Official Employee
•
1.4K Messages
3 hours ago
Good afternoon user_fpykmv. Thank you for reaching out on our Xfinity Community Forum. You have reached the right team, and I will be happy to provide further assistance. I do have a couple questions to help me better understand the situation. Are your services currently impacted by the line, or is everything working currently? Is this an underground line that is buried, and damaged? Or a line above ground that has been impacted?
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