Visitor

 • 

1 Message

Wednesday, May 27th, 2026 8:40 PM

Billing

Question on last month's large bill

Oldest First
Selected Oldest First

Official Employee

 • 

2.6K Messages

1 hour ago

 

user_249ouq

thank you for reaching out and creating a new post. I see you have questions about your previous bill, and I'll be glad to help. Since I'll need to complete authentication to discuss any account details, I'll need to move us into a private chat. 

I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

forum icon

New to the Community?

Start Here