Regular Visitor

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2 Messages

Saturday, May 11th, 2024 2:18 AM

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Bill Pay page not loading in Safari 17.4.1

Ok, this has been going on for way too long.  I can log into the Xfinity site, but after that most web pages and pop-ups won't load. I am trying to view and download my statement and pay my bill online. Fortunately I have been able to use the Xfinity app to may a payment but there are many times I am on my MacBook when paying bills.

Official Employee

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1.6K Messages

1 year ago

 

Hello Diveboss what error messages are you receiving when these page issues happen? Are you able to view these pages using the Private Browsing feature?  Do you have any other home equipment besides the Macbook? If so, is the issue present there as well? 

 

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