gjehodel's profile

Regular Visitor

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1 Message

Fri, Jan 8, 2021 11:00 AM

Are there really 2 addresses connected to my home phone?

I was having trouble connecting to hotspots and called Xfinity. The automated answereing asked me which address I was calling about. One of the numbers was right and the other one I have no idea where it is. There should only be one address tied to my account. Is this a test to see if I pick the right address or are there 2 addresses tied to my account?

Responses

Official Employee

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839 Messages

5 m ago

No, you may have two linked accounts, perhaps it's an old one, you should select your most current address in those cases.

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