App is no longer compatible with iPhone X (and other older models)

The Xfinity App now requires that my iPhone have iOS 17.2 and later but iPhone X is only able to upgrade to v16.07.11 so I am no longer able to use the Xfinity App. 

This was extremely frustrating when my internet connection kept dropping yesterday. Logging in from the phones web browser is more cumbersome and is not as thorough in trouble shooting as the app. 

I attempted to use the chat option to get help - but the bot would not acknowledge the issue nor would it connect me to a person. My phone works fine - I'm not going to buy a new phone because companies such as yours have decided to be OS specific.