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Moon89
1st Topic

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1 Message

Saturday, April 1st, 2023 9:14 PM

Closed

App and website [Edited]

​Idk [Edited: "Inflammatory/Language"]. Please fix your app and website. Why does the app ask me to sign in then when i pay it links me to the website and asks me to sign in again. Your website does that often as well, asking to sign in even though I JUST SIGNED IN. [Edited: "Inflammatory"]

Question

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Updated 

2 years ago

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CCCam

Official Employee

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232 Messages

2 years ago

Hey there. I can understand how frustrating that would be. It is just extra protection to make sure your account is secure. I hope you have a wonderful day!

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AAXXAA

Contributor

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775 Messages

2 years ago

The whole internet needs to figure this out. All i do is sign in all day on everything its insane.

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Again

Expert

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31.4K Messages

@AAXXAA​ 

The whole internet needs to figure this out. All i do is sign in all day on everything its insane.

And you would prefer someone else accessing the sites that you haven't signed out on?  Think it doesn't happen?  It does all the time.  That hassle is for your protection.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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2 years ago

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