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Visitor

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2 Messages

Wednesday, July 9th, 2025 9:55 PM

All my saved emails have disappeared

I have lost all my saved emails dating back to 2021.  No way to recover them seems to be possible.  I have had the same Comcast email for as long as I can remember, but when I go on the website, everything is just gone.  I am still getting emails at the same email address, but cannot find anything saved.  It seems like this has happened to other users and many report they are just gone forever???

Official Employee

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1.1K Messages

13 hours ago

Good afternoon @user_rs24pw. Were you recently sent a notification that your XFINITY email would be moving over to Yahoo? 

Visitor

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2 Messages

I don't think so...if it was, what email address would it have gone to???

Official Employee

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2K Messages

Great question, @user_rs24pw, it would have gone to your Comcast email address. 

 

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