Hello @user_6qoq91, thank you for taking the time to leave a post. We can add your wife's name as a responsible party on the statement, as for changing the account holder's name to your wife, you would have to complete an Account Change Request form. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
EG
Expert
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114.6K Messages
27 days ago
Concern moved here to the Account Management help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMarshante
Official Employee
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691 Messages
26 days ago
Hello @user_6qoq91, thank you for taking the time to leave a post. We can add your wife's name as a responsible party on the statement, as for changing the account holder's name to your wife, you would have to complete an Account Change Request form. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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