Hi user_0b887b! Thanks for visiting our Xfinity Forum and for being a customer with us. My team is here to help. For troubleshooting purposes, have you attempted to restart the phone and try again? Does an error message or code pop up?
You can also follow this link for step-by-step instructions on how to add the email to your iPhone (if needed).
XfinityAmira
Official Employee
•
4.1K Messages
2 days ago
Hi user_0b887b! Thanks for visiting our Xfinity Forum and for being a customer with us. My team is here to help. For troubleshooting purposes, have you attempted to restart the phone and try again? Does an error message or code pop up?
You can also follow this link for step-by-step instructions on how to add the email to your iPhone (if needed).
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