Hello, @user_y19fdc. I'm sorry to hear about your card being stolen. Here's a link that shows you step by step on how to update the card on file https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments. Please let me know if you have any additional questions or concerns.
Good afternoon, user_ro7g0q! I am sorry to hear that happened to you and am glad that you have a new card now! This link shows how to manage your saved payment methods. Have you tried to login to your account and adding the new card or do you get an error when you try?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Good Morning, @user_clvwhl! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. You can find the steps here for how to manage your stored payments. Please let us know if you have any other questions/concerns, we are happy to help!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityRaul
Official Employee
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2.3K Messages
5 months ago
Hello, @user_y19fdc. I'm sorry to hear about your card being stolen. Here's a link that shows you step by step on how to update the card on file https://www.xfinity.com/support/articles/my-account-app-manage-stored-payments. Please let me know if you have any additional questions or concerns.
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user_ro7g0q
Visitor
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1 Message
5 months ago
My card on file was closed due to fraud. I have a new credit card to put on file for my account payment
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user_clvwhl
Visitor
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2 Messages
30 days ago
HOW to ADD AND DELETE CREDIT CARDS
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please
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