Xfinitykev1 Thank you for reaching out! We can add a name to the billto section of your Xfinity billing statement. It will not appear until your next billing cycle when a new statement is generated. However, you can only have one name as the account holder. Our team can help add a name for you. Please send us a direct message.
To send a "Direct Message" message:
• Click "Sign In" if necessary • Click the "Direct Message" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it
XfinityMartyR
Official Employee
•
3.3K Messages
1 hour ago
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
How to: Direct messaging within the forum
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