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Wednesday, December 27th, 2023 11:39 PM

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Add name to acct billing statement

I need to add my boyfriend to the acct so he shows on the bill for a piece of mail for license (residence) purpose. How do I go about doing that?

Official Employee

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1.5K Messages

1 year ago

Hello, @user_r9tymr. Thanks for reaching our team on our Forums page regarding adding a person to the bill. We can certainly help! Please send a DM with your full name and address to get started.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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