Good evening, @user_142fc0, and thank you for reaching out to us on our Community Forum! We'd be happy to help.
When you mention adding your granddaughter to your list, could you tell us a little more about what you'd like to add her to? For example, are you looking to add her as a user on your Xfinity account, add her to Xfinity Mobile service, or something else?
XfinityMelinda
Official Employee
•
374 Messages
2 hours ago
Good evening, @user_142fc0, and thank you for reaching out to us on our Community Forum! We'd be happy to help.
When you mention adding your granddaughter to your list, could you tell us a little more about what you'd like to add her to? For example, are you looking to add her as a user on your Xfinity account, add her to Xfinity Mobile service, or something else?
If you're looking to add her as a user on your Xfinity account, you can do so online by following the steps in this helpful article: https://www.xfinity.com/support/articles/primary-and-secondary-accounts.
Let us know if this is what you're trying to accomplish, and we'll be happy to point you in the right direction!👍
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