Regular Visitor
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2 Messages
Activate wifi on laptop top Diames Pc
I activated a new xfinoty router modem and now have no wifi to Dianes Pc
Regular Visitor
•
2 Messages
I activated a new xfinoty router modem and now have no wifi to Dianes Pc
XfinityAmira
Official Employee
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4.2K Messages
2 days ago
Hello ern40dee50! Thanks for taking the time to reach out on our Forum, and we appreciate you being a customer with us. I am sorry to hear you're not able to connect to Wi-Fi on this device after replacing the modem. My team is here to help and would love to assist you with getting that PC successfully connected to Wi-Fi.
For troubleshooting purposes, is this the only device you're unable to connect to Wi-Fi? Are you not seeing your Wi-Fi network name on the PC when trying to connect? Also, if you directly connect the PC to the modem with an Ethernet cable, are you able to successfully connect to the internet?
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