Visitor
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1 Message
ACTIVATE HULU ON BACKEND PLEASE
I have been trying to activate my Hulu subscription that’s included in my plan for 5 days… I have talked to agents non stop for 8+ hours each day including having a tech come out and having a Hulu agent on the line with me and Xfinity. It’s becoming a full time job just trying to get Hulu activated. When I click on add/manage subscriptions I get a 400 bad request error. NO MATTER WHAT. And no it’s not my IP address. That’s been ruled out. Everything under the sun has been tried. PLEASE activate it for me on the backend.
Thank you.
Lisa Wood
XfinityQue
Official Employee
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532 Messages
13 hours ago
To move forward with your concern, please send us a direct message with your full name and complete service address. From there I can authenticate your account and assist you further. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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