Visitor
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1 Message
Action Required: Your automatic payment was declined EVERY MONTH! [Edited]
I don't have a question, Xfinity! I have a comment from a very [Edited: "Language"] off, exhausted long-term customer of your scammish [Edited: "Language"].
My internet account has the same [Edited: "Language"] card connected. Bill was paid on time, no problem. Then why in the [Edited: "Language"] is your mobile constantly declining my card? Same number, same [Edited: "Language"] card! And this message has been circulating for years, so don't tell me to reset the settings, re enter the [Edited: "Language"] card. I'm not an idiot, but your app, website and your customer service is a big cluster [Edited: "Language"] of scams. Get your [Edited: "Language"] together fast! Xfinity and take your call center out of [Edited: "Inflammatory"].
[Title Edited: "Language"]


XfinityAmira
Official Employee
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4.9K Messages
50 minutes ago
Hi nirvana36789! Thanks for taking the time to share this issue with us on our Xfinity Forum. I am sorry to hear about the complications you've been experiencing with automatic payments. Please know my team is always here to support you. So that we can better assist you with this, is this only occurring with Xfinity Mobile automatic payments, or is this occurring with Xfinity Core service (Internet/Cable TV) automatic payments as well?
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