Visitor
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1 Message
Account/Service Address Not Complete
I recently started an internet service, but the apartment number is not included on the service address. How can I get this updated?
Visitor
•
1 Message
I recently started an internet service, but the apartment number is not included on the service address. How can I get this updated?
XfinityQuemekia
Official Employee
•
182 Messages
1 month ago
Hello @ajcady20 thanks so much for reaching out today to our Xfinity Community Forum. I hope you're having an amazing day. I truly understand your concern, and want to make sure your service is set up for the correct location.
If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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