Visitor

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3 Messages

10/23/2026 12:49 AM

Account

My wife just got Xfinity mobile line on the account, but I’m wanting to be able to be on the Xfinity Internet account so I can manage my mobile account that’s about to be coming in the mail. How do I do that?

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Official Employee

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1.9K Messages

12 hours ago

Good afternoon Drphilpotter. I would be happy to assist you further. I do just want to ensure I understand your request. Are both the Xfinity internet and Xfinity Mobile account in your wife's name? Are you just looking to make sure you have the ability to speak on and manage both accounts?

 

Visitor

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3 Messages

I’m trying to be able to

log into the account under my username

Official Employee

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1.9K Messages

Are you listed as a manager on the account, currently? Or was your username previously associated with another account you may have had at one point?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Visitor

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3 Messages

11 hours ago

No I just set up my account and will have my xfinity iPhone in three days just wanted to see if we could both log into to the same account t

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