Hello user_yfzjiq thanks so much for taking the time to reach out here via our Xfinity Forums! In order to best assist you, we would like to have a bit more context from you regarding this possible double account situation. Have you recently moved or made any major account changes? Since this is a public forum, if you could not include any personal or account information, that would be appreciated.
XfinityAlfonso
Official Employee
•
2.6K Messages
1 hour ago
Hello user_yfzjiq thanks so much for taking the time to reach out here via our Xfinity Forums! In order to best assist you, we would like to have a bit more context from you regarding this possible double account situation. Have you recently moved or made any major account changes? Since this is a public forum, if you could not include any personal or account information, that would be appreciated.
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