1 Message

Sun, Mar 21, 2021 3:50 AM


Account stuck at "We're getting your account set up"

I have waited more than 3 business days, however I am still unable to access my account. 

Official Employee


264 Messages

10 m ago

I would be happy to help and look into your My Account concern. Please send me a private message with your full name (and the account holder's name if different from you) and the numbers associated with your service address. To send me a private message,  click the chat icon, then the pencil/pad and then Xfinity support.

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