Visitor
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1 Message
Account stuck at "We're getting your account set up"
I have waited more than 3 business days, however I am still unable to access my account.
Visitor
•
1 Message
I have waited more than 3 business days, however I am still unable to access my account.
CCAshley1
Retired Employee
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746 Messages
5 years ago
I would be happy to help and look into your My Account concern. Please send me a private message with your full name (and the account holder's name if different from you) and the numbers associated with your service address. To send me a private message, click the chat icon, then the pencil/pad and then Xfinity support.
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