Visitor

 • 

1 Message

Monday, July 6th, 2026 7:42 PM

Account Ownership Change ticket

I am looking to transfer service at [Edited: "Personal Information"]. From Jordan [Edited: "Personal Information"] to Michelle [Edited: "Personal Information"]. I am requesting a Account Ownership Change ticket

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Selected Oldest First

Expert

 • 

119.1K Messages

2 days ago

The concern is not "Home Networking" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.4K Messages

8 hours ago

Thanks @EG!

Good afternoon @user_b30k9c. Our team can help submit that request for you. If you could send our team a direct message with your full name and full address, we can get started.
 

To send a "Direct Message" ("Private") message:

• Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "Start new conversation"

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it
 

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