1 Message

Thu, Dec 23, 2021 6:11 AM

Account Ownership Change Request Form

I am planning on changing the account ownership to another family member and would like to access the appropriate forms to do so. Where can I locate these forms? As I would like to start getting them filled out and for myself and my family member as well. If I can get help in obtaining the Account Ownership Change Request Form, it would be greatly appreciated! 

Accepted Solution

Official Employee


183 Messages

5 m ago

Hello @user_b899c3, thanks for reaching out to us today! I'll be happy to assist you with changing the name on your account. We can work through the form together to make sure everything gets completed. Once we finish the form, I will cover the next steps! Could you please send our team a direct message with your full name and full address?


To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line



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