Visitor

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1 Message

Monday, December 13th, 2021 5:52 AM

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Account not loading

I am trying to access my new account from xfinity as I am trying to start a new service. But every time I try to login to my account I am given an error saying "hmm, the page didn't load correctly." I have tried on my phone and on a computer but I'm getting the same result. 

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Official Employee

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553 Messages

4 years ago

Hello @user_5e929a, thanks for reaching out for help on our forums! You've reached the right team to help and we can certainly assist with your account access. In order to get started can you please send us a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

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