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Visitor

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1 Message

Thursday, July 10th, 2025 6:34 AM

Account no longer active?

It says my account is no longer active and I don’t have Internet. 

Official Employee

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2.2K Messages

1 day ago

Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you're having trouble with your services. We also see your Direct Message. In the future, please wait to be invited to send a DM. We mention this due to our Forums Guidelines,, and it is a violation to send an Unsolicited Direct Message to an Official Xfinity Employee. We will reply to your DM shortly, but please remember to follow the process going forward.

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