U

Visitor

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2 Messages

Monday, July 25th, 2022 2:37 PM

Closed

Account no longer active

After moving I  checked my account and it says no longer active 

Problem Solver

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127 Messages

3 years ago

Hello @user_f9e2ef thank you for reaching out to us through forums about the account status. Did you have a transfer of service to the new location or did you set up a new account at the new location? 

Visitor

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2 Messages

@XfinityDaisy​ I transferred to a new location 

Problem Solver

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567 Messages

Awesome! We're happy to share that we've created an easy way to link the new account with your current online profile. If you click that, you'll see a step by step guide on how to do so. Please let us know if you're unable to complete these steps, or if you can gain access to the account. We're always here to help!

I no longer work for Comcast.

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