Visitor
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1 Message
Account Management Change Request
Hi there, I recently moved out of my apartment and need to transfer my account management to my roommate who is currently living there. My address is [Edited: "Personal Information"]. My account number is [Edited: "Personal Information"]. Can you please email me the corresponding Documents that we need to sign in order to make this management change?
XfinityRaf
Official Employee
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1.6K Messages
12 hours ago
Good afternoon @user_w8yuqu. We can assist you with your account ownership transfer request. If you could send our team a direct message with your full name and full address, we can get started.
To send a "Direct Message" ("Private") message:
• Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "Start new conversation"
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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