Account linked?

I am trying to activate my peacock account but it gave this error.

Your Xfinity account is already linked to another Peacock account. Here’s How to Find It

PPG_0017_4044759

I don’t know of any account it is linked to so if it is can it be unlinked?

Oldest First

Selected Oldest First

Official Employee

•

1.9K Messages

10 days ago

Good evening user_fh1lsa. Here are some steps to unlink a Peacock subscription.

Steps to unlink a Peacock account from Xfinity:

Go to xfinity.com/yoursubscriptions (StreamStore) and sign in with your Xfinity ID.
Click Help & then more info.
Click Unlink Peacock account.
Confirm which Peacock account you want to use.
Select “No, please use another account.”
Enter the new email you want to use, select Continue, then sign in and activate the subscription.

Please let me know if this helps.

0

Sign-In and Account Management