Account Error - "Something unexpected happened" on every page

I can log in successfully, but every single page shows the error "Something unexpected happened". I cannot access my bill or account information. Please help.

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EG

Expert

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120.2K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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user_7xuu61

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3 Messages

2 hours ago

How can I receive from digital care team

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Hello @user_7xuu61, thanks for taking the time to post on our Xfinity Community Forums page, and special thanks to @EG for getting the post moved for greater exposure. I'd like to do everything I can to help with the website issues. First, if you have not done so, I'd recommend clearing the browser cache and cookies, trying in incognito mode, or on a different browser. Please let me know if that helps.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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38 minutes ago

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user_7xuu61

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3 Messages

I already used secret mode and cleaned my browser cookies and cache.

is there other way to solve this problem?

I am really had hard time to access my bills in the website and login in the app

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18 minutes ago

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Sign-In and Account Management

user_7xuu61

Account Error - "Something unexpected happened" on every page

EG

user_7xuu61

XfinityAbel

user_7xuu61

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