Account Change Request

user_5pwgmr, Hi there! Thanks for taking the time to reach out to XFINITY. I can understand needing to do the transfer online since you won't be able to go in person to the store. We are the right team of experts who can help with this over social media. To get started, with processing your request, please feel free to send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon on the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.