Account Change Request Form

Question

I am trying to change the ownership of my account. I opened a ticket over a month ago. I am still being requested by the people handling my ticket to send page 2 of the Account Change Request From and an Affidavit. I have checked my email and requested the form be re-sent to me twice over the phone and it has not happened.

XfinityVictor · Answer

user_vl7e94 Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

Sign-In and Account Management

user_vl7e94

Account Change Request Form

XfinityVictor

New to the Community?