U

Saturday, December 14th, 2024 5:59 PM

Account Change Request form

I am in the process of an account change. I need to fill out the account change request form and upload it to the ticket but I was never sent the form. Where do I get the account change request form?!

Official Employee

 • 

1.5K Messages

1 day ago

@user_f1anyw

 

Thanks for reaching out to us , did you have a ticket created for the account change of request where the form would be emailed to you

2 Messages

Yes, I have a ticket but I never received the actual form. I received an email saying I have the ticket. I can see there is a ticket open. I've been receiving emails that request I submit the form but I never received the form.

Official Employee

 • 

1.5K Messages

@user_f1anyw

 

 Thanks for clarifying, have you checked your other e-mail boxes to see if it's went to a junk file or a spam folder?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here