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Wednesday, June 19th, 2024 2:40 PM
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Getting error that can't access account new essentials customer
Responses
Official Employee
•
1.7K Messages
10 months ago
Hello, @user_pkc7jb are you able to share more details? Are you attempting to log into www.xfinity.com and have you already created an Xfinity ID and password?
Expert
31.4K Messages
@user_pkc7jb
Has your service been installed, yet? If not, that would be why you couldn't sign in.
XfinityJosephA
Official Employee
•
1.7K Messages
10 months ago
Hello, @user_pkc7jb are you able to share more details? Are you attempting to log into www.xfinity.com and have you already created an Xfinity ID and password?
0
0
Again
Expert
•
31.4K Messages
10 months ago
@user_pkc7jb
Has your service been installed, yet? If not, that would be why you couldn't sign in.
0
0