U

Visitor

 • 

1 Message

Friday, July 30th, 2021 8:26 PM

Closed

Accessing linked accounts

I have a personal Xfinity account and linked another account of a family member to it. I set my personal account as the default. When I log in I can see both accounts in the Account pull down. If I select the second account (the one that is not the default), I am taken to the Linked Accounts page. From there, I see these options for the second account

  • Make this Default
  • View Details
  • Unlink

If I select View Details, I can see the account number, the Nickname and the Service address. I do not see a way to go into the second (non-default) account and manage it. How do I do that?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

111.4K Messages

4 years ago

Not "X1" related. Concern moved here to the proper help section.

forum icon

New to the Community?

Start Here