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1 Message

10/07/2026 9:21 PM

Access Not Authorized

I cannot get into my Xfinity account.  It says “Access Not Authorized”.  I have tried to log in several ways.

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Official Employee

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2.4K Messages

1 hour ago

user9294881 thank you for using the Xfinity Community Forums page to reach out today. I understand that you are having some trouble signing in to your Xfinity account. Let's see what we can do to help. When you mention trying to log in several ways, can you elaborate on that a bit? Are you referring to different web browsers? Have you attempted to sign in through the Xfinity app?

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