Visitor
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1 Message
Access Denied for xfinity.com
Hey I am seeing this every time i try to log in to my xfinity account. it only happens on my desktop pc and no where else and only happens with xfinity.com. ive cleared cookies and site data. itll get the message to go away, but then it comes back every time i try to log in. Any help would be awesome
XfinityThomasB
Official Employee
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1.8K Messages
2 years ago
Hello @user87e761.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
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user_81272f
Visitor
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1 Message
2 years ago
Did you find a solution to this issue? I have had multiple tickets and spoke with Xfinity for over 4 hours. No solution. I also cannot get into to Xfinity.com.. it says access denied. Very disappointed with the service for this issue. No resolution.I cannot access my email through the website.
(edited)
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