Visitor
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1 Message
A rendering error occurred: Cannot read properties of null (reading 'fields').
Xfinity Member benefits started getting this error a few days ago
Visitor
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1 Message
Xfinity Member benefits started getting this error a few days ago
XfinitySara
Official Employee
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3K Messages
5 hours ago
Hello, @user_lruigt! Thank you for letting us know about this issue you've run into with your Xfinity Membership Benefits. We appreciate your patience while waiting on a response from our team, too. Are you still having this problem? If so, what troubleshooting have you tried so far (i.e. clearing your browser's cache and cookies, trying another browser altogether, using incognito mode, etc.)?
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user_0wwv86
Visitor
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4 Messages
2 hours ago
I too am having this issue. I have cleared browser's cache and cookies. I have checked to see if my settings have changed and they are still the same as they always have been. I have tried incognito mode and it still does not work. I have tried explorer and chrome neither work.
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user_b6vpah
Visitor
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2 Messages
49 minutes ago
I’m also having this issue. Only seems to affect the benefits page. Have tried different browsers and devices.
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user_gnxdzo
Visitor
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3 Messages
19 minutes ago
Same issue here. Tried multiple browser, incognito mode, multiple devices, cleared cache, app as well. All same error when trying to redeem today's rewards (or any rewards). No VPN, both wifi and cellular. I am the only account holder.
(edited)
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