Visitor
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1 Message
A communication error has occured
Whenever I try to access any information in my account I receive the error message "A communication error has occurred. We have been notified and are looking into the issue. Please try reloading the page or coming back later.". How can I solve this problem
XfinityRaul
Official Employee
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814 Messages
5 months ago
Thanks for making us aware of this application issue you're experiencing,
@user_b0670b. I would be more than happy to help troubleshoot this problem. In order to get started, can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
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