Visitor
•
1 Message
72 hour account confirmation
I received an email from Xfinity to "click on the link" to verify my account/service. There is a 72 hour completion requirement.
Is this legitimate?
Visitor
•
1 Message
I received an email from Xfinity to "click on the link" to verify my account/service. There is a 72 hour completion requirement.
Is this legitimate?
XfinityAmira
Official Employee
•
4.1K Messages
2 days ago
Hello user_jmj13o, thanks for taking the time to reach out on our Forum. We value you being a customer with us, and my team is here to help. This link does not sound legitimate, but we would happily double-check this on our end. Please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Also, in the meantime, please follow this link for more information on how to protect yourself from fraud.
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