Visitor
•
1 Message
431 header too large error
Self install 400 mbps plan Arris Surfboard and net gear router Wi-Fi is up but no connection and visiting /activate page says heart too large. I get that error on my private network and in an Xfinity hotspot
CCGina
Official Employee
•
800 Messages
2 years ago
Hi there, @user_294318!
Have you attempted to clear cache and cookies on the browser? That error may mean that the URL is too long or that there is an issue with too many cookies.
You can use this link for instructions on how to clear cache and cookies in Google Chrome
Or this link for Safari
Or this one for Microsoft Edge
Please let us know if that helps!
0
0