1 Message
2x login to pay a bill.
In one of the wost design decisions I have ever encounted, I must login to he Xfiinty website, then when I go to bill pay, I have to log in again. I am already authn and authz, why do I have to go through the 2FA process twice to pay a bill?
XfinityAdrienne
Official Employee
•
1.7K Messages
2 years ago
Hey there, @user_e39c83! That certainly should not be the experience with the 2FA for paying the billing occurring twice. Can you clear cache/cookies on the browser and try again to see if it populates it twice again?
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