Visitor
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2 Messages
2 Xfinity accounts and only one phone number
I have internet in 2 locations- year round- Florida-our vacation home and NJ. I linked the 2 accounts, but xfinity insists I have a different phone number for each account. I only have one line. For now, we’ve used my wife’s number on NJ, but she prefers I manage the accounts. I’ve spent hours in the chat room, and they keep trying to have me open a second line with my dual sim. We have xfinity mobile unlimited, and there’s an extra charge for that line. I have no interest in temporary credits etc, I simply want to use my one phone line for both accounts. Helppppp!
XfinityRay
Official Employee
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1.8K Messages
1 month ago
Greetings, @Bajanjack1 Bajanjack1! Thanks for taking the time out of your day to reach out about logging into both accounts with 1 phone number. You are at the right place for help! Are you seeing the phone number error when you go through the account linking process? <Edited to fix link>
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