XFINITY Home App
I have a couple issues with the Home App. I used to have an automation rule set up to record a video clip by a selected camera whenever the motion sensor was triggered. I noticed recently, that was not happening anymore. When I went to the app, it had been changed to a different camera. There is no option to change the video clip to be taken by a different camera. Also, today I received an email : "We're writing to tell you that your Xfinity Home camera model RC-8021 is no longer compatible with your Xfinity Home service. After a recent firmware upgrade, these cameras are no longer supported by Xfinity Home, and you are no longer able to view the camera's footage on the touchscreen, in the app, or in the web portal." I had replaced that camera months ago because it had quit working. It was removed from the touchpad screen when it stopped working, but has never been removed from the app or web portal. The app and home portal try to connect, but of course can't because it doesn't exist. There doesn't seem to be an option to delete the obsolete camera from the app or home portal. It seems to me the default camera choice for recording video clips is the one that is obsolete and there is no other cameras listed to change this. Suggestions on how to get this straightened out?