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Visitor

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1 Message

Fri, Apr 16, 2021 12:32 AM

Watch videos from 12 days ago

Home security videos from 12 days ago

Responses

Official Employee

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158 Messages

2 m ago

Hello, @user_30feda. We offer the ability to view videos up to 7 days with our 24/7 video recording services. You can find out more about our home security features here: https://comca.st/3gtm8Sf

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

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6 Messages

8 d ago

I can't view my recorded security videos.

Can view live on phone and touch pad but can't access recorded videos

New Poster

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6 Messages

Like magic.  All by itself it healed.   20 minutes after the post I can now view my recorded security videos.

Official Employee

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8 Messages

Hey there! @Pjco144

 

I am glad this was resolved, please do not hesitate to give us a shout if anything else comes up. Have a great day! 

 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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