Visitor
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1 Message
Stop camera notification when home
How do I stop the camera from notifying me that I moved? Is there a way to turn the notifications off when I am home, or in stay mode?
Visitor
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1 Message
How do I stop the camera from notifying me that I moved? Is there a way to turn the notifications off when I am home, or in stay mode?
XfinityThomasA
Official Employee
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2.3K Messages
2 years ago
Sign in to the Xfinity app.
Select the Security tab.
Scroll down to the desired camera or video doorbell and select the camera thumbnail.
On the camera screen, select the gear icon on the upper-right.
Select Notifications.
Select the On/Off switch to turn on notifications.
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Lkpolo
Problem Solver
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510 Messages
2 years ago
Does that mean that each time you arm away or stay that you must again go to the Xfinity app and turn the camera notification to ON? I wish there was a rule that could be created under the automation of the Home app to have notifications for outdoor cameras when in Armed Away mode or Armed Night mode. That’s two different apps we are talking about now, the Xfinity app security tab is used mainly by customers that self monitor their cameras, but those of us that pay the monthly fee don’t have an option under automation. The closest thing I could find was a rule for my oldest camera which is an iCamera. None of my XCams have the option of setting up a rule in automation for the Home app.
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Lkpolo
Problem Solver
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510 Messages
2 years ago
@XfinityBecker yep that is correct. I can make a rule for notifications for my lights and the older iCamera 2 in the home app but not for the Xcamera 2s that I have outside. I would like to be able to but it seems my work around is to set notifications if I can remember from the Xfinity app on the security tab.
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