U

Visitor

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1 Message

Tuesday, December 20th, 2022 3:07 AM

Stop camera notification when home

How do I stop the camera from notifying me that I moved? Is there a way to turn the notifications off when I am home, or in stay mode?

Official Employee

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451 Messages

1 month ago

 

@ user_db2dbc- Great question! You can turn Motion Notifcations on or off using the Xfinty app. It's simpy and easy in a few quick steps, here is how.
Sign in to the Xfinity app.
Select the Security tab.
Scroll down to the desired camera or video doorbell and select the camera thumbnail.
On the camera screen, select the gear icon on the upper-right.
Select Notifications.
Select the On/Off switch to turn on notifications.

 

Lkpolo

Contributor

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380 Messages

16 hours ago

Does that mean that each time you arm away or stay that you must again go to the Xfinity app and turn the camera notification to ON? I wish there was a rule that could be created under the automation of the Home app to have notifications for outdoor cameras when in Armed Away mode or Armed Night mode. That’s two different apps we are talking about now, the Xfinity app security tab is used mainly by customers that self monitor their cameras, but those of us that pay the monthly fee don’t have an option under automation. The closest thing I could find was a rule for my oldest camera which is an iCamera. None of my XCams have the option of setting up a rule in automation for the Home app. 

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