1 Message

Sun, Jan 30, 2022 6:35 PM


Home security - Moving out of area

Is my XFinity home security compatible with other monitoring systems or Wi-Fi networks ? I’m moving to central Florida to a Cox cable market. 

can I take and use my XFinity home system including hub and cameras ? 

Official Employee


674 Messages

8 m ago

Hello there @user_a61134! Thank you for reaching out to us here via our Forums platform. To answer your questions, yes, you can use your cameras with another provider as those are yours to keep when fully paid off. The hub, however, does need to be returned to us and it is not compatible with other service providers.

We do offer services in Florida as well! Can you meet me in a DM so I can give you some information? 


Here's the detailed steps to direct message us: 

 • Click "Sign In" if necessary
 • Click the "Peer to peer chat" icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message



forum icon

New to the Community?

Start Here