Frequent Visitor
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15 Messages
Ghost Automation Arming alarm
I have 2 daily automations that are arming my alarm away at 6pm and arming it night at 10pm. These automations are not showing in my app to disable. I contacted support but they are only able to help me fleet ones that are showing. Please help. Thanks
XfinityChelseaB
Official Employee
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1.8K Messages
17 days ago
Hello @Mbasham, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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